Julie Foster By Hand l FAQ

Julie Foster By Hand

What is your shipping

policy?

All orders are shipped using USPS. There is a flat shipping rate of $5. I

happy to combine shipping.

What is your return policy?

If you would like to return a purchase,

please

do so within 3 days of receiving your order. I will be happy to work out an

exchange or

refund. The item must be return

in the condition it was received. Please note that shipping charges are non

refundable.

What if I don't have a

al account? Can I still place an order online?

Absolutely! When you

click on the buy now button

a new window in which you can

start a PayPal account or log in to your

existing account and

complete the transaction on the PayPal

website. All you need is your credit card number.

Do you do custom orders?

Custom orders are available. Please visit the

page and complete a Custom Order Request.

Is there an extra fee for a custom order?

This depends on what kind of design you would like.

rices will be discussed when designs are

decided upon

Where do your clothes come from?

I purchase clothing blanks through a company whose policy includes using factories where standards of fair wages and safe

conditions are all met. The factories are located in

USA, India, Honduras, Bolivia and China.

What kind of dyes and pigments do you use?

I use Procion Fiber Reactive Dyes and Jacquard Textile Pigments. Both are permanent, colorfast and non-toxic.

How should I wash the clothes I order?

For more information of care and maintenance,

check out

I saw you at an art festival, but what I saw in your booth isn't available online. What should I do?

Please send me an email at

describing what you are looking for and where you saw my

booth. I would be happy to send you something you saw at a show.

hand-dyed & hand-printed clothing